Macrow

Zendesk macro cleaner

Open the cleaner

Support macros · browser-local

Messy macros in. Clean titles out.

Same intent, three titles: Refund - damaged, refund damaged, Refund Damaged Item. Normalize, cluster, govern — nothing leaves your machine.

Open the cleaner What’s included

The problem

Support and ops teams accumulate duplicate macros: same intent, different titles and bodies. Hard to search, harder to govern, impossible to keep consistent across agents. Spreadsheets don’t cluster near-duplicates. Waiting on admin cleanup doesn’t scale.

How it works

Drop the CSV

Upload or paste a macros export. Title and body columns auto-detect. Sample data included.

Normalize + cluster

Canonical casing, whitespace collapse, exact and near-duplicate groups with suggested titles.

Export clean

Apply suggestions, download cleaned CSV plus a Markdown summary pack for the team wiki.

What’s included

All features unlocked
  • Upload / paste CSV — auto-detect title + body columns
  • Normalize casing + whitespace
  • Exact + near-duplicate detection
  • Apply suggestions · cleaned CSV · Markdown summary pack
  • Batch rename rules (find/replace · regex)
  • Diff vs prior — full lists
  • Team pack export

No account wall.

Open the cleaner

Privacy

100% client-side. Your macros CSV is never uploaded. Processing runs in the browser; there is no account and no server round-trip for cleaning.